This workbook provides learners with reading, writing, listening and speaking activities related to the 91423NSW Certificate III in Spoken and Written English. It also incorporates job seeking and workplace communication skills. Students develop language skills through scaffolded activity sequences.

The accompanying audio CDs contain transactional and conversational exchanges modelled on authentic Australian discourse. They also contain audio recordings of most written texts.

The workbook and CDs are suitable for classroom and individual use.