Say it again at work

Everyday conversations for workers in food production and services



Audio resource focussing on developing workplace language and communication skills through 157 short workplace conversations in everyday Australian English for listening and pronunciation practice.

Set in the contexts of the horticulture and food processing industries, the language content would be valuable for a broad range of CALD learners in vocational or preparatory courses.

SAY IT AGAIN AT WORK is based on the original SAY IT AGAIN model, and consists primarily of dialogues with a suggested approach to using them and a range of classroom language activities to help learners develop the word bank, communication skills and cultural understanding necessary to successfully maintain or gain entry level employment. The graphics and dialogues on data CD are for projection in the classroom, through datashow or interactive whiteboard.

The kit comprises

two audio CDs
a trainer guide, which includes a data CD to aid classroom delivery

The language skills and cultural knowledge presented through the workplace dialogues are structured around six topics:

Topic 1: Starting a new job
Topic 2: Policies and procedures
Topic 3: Occupational health and safety
Topic 4: Working in teams
Topic 5: Workplace meetings
Topic 6: Small talk

Funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Industry, Innovation, Science, Research and Tertiary Education.

Suitable for adult and upper secondary ESL trainees preparing for practical placement and workers new to Australia who speak English as a second language

Level: CGEA 1; CSWE I high, CSWE II

Writers: Lynda Achren, Lilliana Hajncl, Maggie Power

“In general, this is a great resource for establishing the conventions of workplace conversation. The lessons can be fun and engaging, and can be expanded in many ways. Having the CDs really helps, as