The Working Week is an intermediate business English course based on situations which arise daily in ordinary businesses. Students using The Working Week will learn how to deal with a wide range of everyday situations at work: Arranging a meeting, Getting people to pay, Coping when things go wrong, Chasing up sales figure, Checking details, Getting things done, Handling complaints, Tracing missing orders, Solving supply problems, Taking credit card details, Being Diplomatic, Organising a staff party.